While this shop does seem to have lovely things, they don't seem to care at all about standing by their wares if something is amiss. I'd think twice about shopping here. I know I *never* will again. :(

My fiance, now husband, bought me an inexpensive yet lovely peridot ring here, almost a decade ago. I adored the ring, and even though I took good care of it, after almost 10 years, it broke. He offered to replace it for me, as I had been very sentimental and attached to the ring. I though it best to return to Tibet Emporium. I remembered them having such a great selection. I felt certain we'd find a terrific and affordable new ring, to the replace the one I'd had for all these years. I found a similar style, although a bit more expensive, as silver isn't as affordable as it once was, and was quite happy with our purchase.

About 2 weeks later, despite treating the new ring with the same care as the first, one of the two triangular stones, popped out, and could not be found. I was so sad. Still I figured, since I'd only just gotten it maybe they'd help me. I brought the ring in today, only to be met with the *worst customer service* I've had in ages. They could only fix it if I had the stone. Fine, since I did not have the stone, would they offer me a replacement or a refund? No. As in too bad so sad, sorry we sold you a defective ring. Honestly a stone should not just fall out after two weeks of careful wear, unless there was something faulty about it's workmanship.